His long-time assistant emailed him just to give him a "heads up" that she wasn't happy and was looking for another job. It was shocking. She is like his "Oz" behind the curtain. She's been doing a great job for him for more than 10 years - even following him to his...
My clients are determined to grow their practices. They are often tempted to move into practice areas well outside of their swim lane in search of a different kind of win. In this video, I share a story of one client's situation and how we approach new opportunities...
Mike is a busy criminal defense attorney with a cash flow problem. He manages to get his bills out mostly on time - most of the time. But his clients are slow to pay - or they don't pay at all. Many of my new clients have a problem like Mike's because they make the...
Satisfied clients are the most credible ambassadors for your practice. Potential clients really want to know what your prior clients have experienced with you. It helps them know you are the real deal. The only way you'll discover what your clients would say to...
In a recent presentation of the Power Principles of Time Mastery, one of the CLE participants asked me what I thought was the best time tracking system to use. It's a pretty common question, especially because there are so many choices. In this video, I answer the...